We appreciate that you have chosen the Beaufort House Inn for your Asheville visit, and we want you to know that your reservation is very important to us. We have a limited number of rooms, so your reservation is a guarantee of your accommodations, and we look forward to providing you with an exceptional experience during your visit.
Deposit Policy
At time of reservation, you will be charged the full night rate for one night or 50% of the total nights’ stay for two or more days. Taxes are applied to the balance of the stay, charged upon check-in.
Please note - We impose a convenience fee of 0.5% on the amount of all card transactions.
Cancellations/Changes for Direct Bookings only -
Our cancellation policy is as follows: If a cancellation is received more than 14 days prior to your arrival date, your deposit will be refunded to your credit/debit less a $50.00 processing fee per room. In the event the cancellation is received less than 14 days prior to your arrival, we allow you to either move your reservation dates and/or we will issue a gift certificate for the full amount of your deposit. Early departures or no shows are considered a cancellation and are treated within the described policy.
Guests that have reserved accommodations with a third pary affiliate such as Expedia and Booking.com, will need to reach out to them to intiate any cancellations or changes to your reservation. Gift Certificates are not issued to third party reservations and cancellation policy is non negotiable.
As a small business with limited resources, we must strictly adhere to the cancellation policy. If your are uncertain about your ability to keep your reservation, we strongly recommend that your consider trip insurance. You can acquire trip insurance at www.travelguard.com or through other insurers.
Check-in: Anytime after 3:00PM Please call us if you expect to arrive after 5:00PM so we can make arrangements for an after hours self check in. Our front desk is staffed daily from 8:00AM-5:00PM. If we are able to accommodate an early check-in, there will be a $25 fee added to your reservation.
Check-out: 11:00 AM.
Due to our guests requests, we are a smoke-free property which includes e-cigarettes and the burning of incense. We do have designated smoking area on the property, away from the Inn and near our gardens.
We love pets, but unfortunately cannot accommodate them due to guest allergies. Please call and we can help you make arrangements to board your pet locally.
Children 12 and over are welcome at the Inn. Please call if you have special circumstances.
We look forward to having you with us soon!
Beaufort House Inn
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